Help Center
Account e supporto
Before contacting support, it is worth checking a few targeted things. In practice, most issues reduce to account, permissions, connectivity, or sessions that were not finished cleanly.
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Close and reopen the app if a screen looks stuck or incomplete.
Confirm you are in the correct account.
Check network, permissions, notifications, and the relevant system settings.
Reopen the affected screen after a few seconds or sign in again if the problem is sync-related.
Include device model, operating system, app version if you know it, the screen involved, what you expected, what happened instead, and ideally a screenshot. It shortens diagnosis time significantly.
If the answer is not here, contact support with device, platform, a clear problem description, and ideally a screenshot.
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Useful follow-up reads that complete the same flow without sending you into internal documentation.
If you want to keep your data safe, you need to know where account, sync, and subscription management actually live: mostly in Settings, not inside workouts.
Health sync mainly connects workouts and body measurements with data that already exists on your phone. It does not replace workout logging.
Default rest time, final timer sound, water reminders, Live Activities, and Apple Health or Health Connect integration.